Return and refund policy

HI! We hope you are satisfied with your Powerful purchase, we know that sometimes some things do not go as we want, but do not worry we are positive energy and we are here to help you.

Changes or Refunds

For any product not damaged, the return must be made within the next 10 days after the date you received the product, we will change it as long as the product is in its original packaging and keeps its new labels, the product cannot have been washed, It doesn’t have any odors, stains, makeup, pet hair, or others, it must be returned in perfect condition, well packaged to avoid damage.

Returns will only be accepted for non-conformity in sizes, or we will offer you a refund in case the product has any manufacturer imperfection, this will be based on the original payment method.

To request the return of the product, the customer must send an email to with the following information:

-Purchase or order number

-Product description

-Photography of the reason for Return

Once the Pure PWR Fit team receives the return request via email and processes the information, it proceeds to send the response to the client, attached in the same email the label to be able to return the product, and its labels must be in perfect condition, It must not have been washed, it must not have odors, no stains, no makeup, or pet hair, it must be sent well packaged to avoid damage.

Once the return of the product is received, our team will be reviewing and sending the credit coupon to your email in the next 5-7 days, the same will happen with the refund. The refund will only be made to the initial payment method.   

Change for Incorrect Product: Sorry! In case we have made a mistake and we have sent your wrong product, you can request it through the email, Pure PWR Fit will be sending you your initial product again, thus covering the costs of the new shipment.

Change of OUTLET-SALE Garments: They do not apply to refund or credit.

Also, keep in mind the following products can only be returned to the country in which they were originally purchased

Rights to change the products

We can, without prior notice, change the products; stop providing them change any characteristics of the products we offer; or create different products, we can permanently or temporarily suspend access to them without prior notice or responsibility for any reason, or without any reason.

Guarantees and responsibility for services and products

When we receive a valid warranty claim on a product we sell, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund when the product is returned to us. We will pay for the shipment of the repaired or replaced products to the customer and the customer will be responsible for returning the product to us.

Possession of intellectual property, copyrights and logos.

The Service and all materials included or transferred, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Rights of Intellectual Property related to them, are the exclusive property of Pure PWR Fit Unless explicitly stated in this document, nothing in these Terms will be deemed to create a license in or under any of said Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.


You agree to indemnify and hold Pure PWR Fit harmless from any claim, loss, liability, claim or expense (including attorneys’ fees) that third parties may incur against you as a result of, or arising out of, or in connection with your use of the website or any of the services offered on the website.

Limitation of liability

To the maximum extent permitted by applicable law, in no event will he be liable for indirect, punitive, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data. or other intangible losses, arising from or related to the use or inability to use the service.

To the maximum extent permitted by applicable law, Pure PWR Fit assumes no responsibility for (i) errors, errors, or inaccuracies in content; (ii) personal injury or property damage, of any nature whatsoever, as a result of your access to or use of our products or services; and (iii) any unauthorized access or use of our secure servers and/or all personal information stored therein.

Right to change and modify the Terms

We Pure PWR Fit reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we materially change the Terms, we will notify you that material changes have been made to the Terms. Your continued use of the website or our service after such change constitutes your acceptance of the new Terms. If you do not accept any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Promotions and content emails

You agree to receive our messages and promotional materials from time to time, by post, email or any other contact form that you provide us (including your phone number for calls or text messages). If you do not wish to receive such promotional materials or notices, simply let us know at any time.

Customer service and contact information

HI! We are here to serve your account with us if you want to contact us you just have to write to our email we will be very happy to assist you!

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